The Right Services at the Right Time
Our OnCall Services are designed specifically for projects with limited budgets. The OnCall models allow an institution access to our highly-skilled consultants on an "as needed" basis, meaning you only pay for the consulting you need. This type of consulting is great for smaller projects, and allows our HTS consultants to focus on your specific needs in a manner that is both cost- and time-effective.
There are three support models that can be adapted to your institution's needs. Because the models are used as needed, the consulting is flexible and highly beneficial for setting and achieving goals. The OnCall model eliminates excessive consulting hours, and is perfectly suited to short-term projects that do not need to be unnecessarily overwhelmed. You can have peace of mind knowing you have access to highly-trained professionals only when you need them.
Our OnDemand Support model is designed to address your critical issues, and support services are delivered on an "as needed" basis. You pay for what you need without any subscription services or ongoing service requirements.
Our Forecast Support model is designed to address your planned term and quarterly driven needs. On-site support services are tailored to each organization's requirements and response time is adjusted to address your institution's unique needs.
Sustained Support is designed to address your team's needs during times when you need ongoing support services such as upgrades, new feature rollout, and testing. Support is dedicated to the institution's ongoing needs, encouraging knowledge transfer and providing services only when necessary.